Our Process

How We Work

Our streamlined process makes hiring a domestic helper simple, efficient, and stress-free. From initial consultation to successful placement, we guide you through every step.


Professional team working
Professional consultants

Our Approach to Domestic Helper Recruitment

At ESY.HK, we understand that finding the right domestic helper is a personal and important decision.

Our approach combines technology with personalized service to ensure we match you with a domestic helper who not only has the right skills but also fits your family's unique needs and preferences.

Personalized Matching

We take time to understand your specific requirements and lifestyle.

Rigorous Screening

Every candidate undergoes thorough background and reference checks.

Transparent Communication

We keep you informed at every step of the recruitment process.

Expert Support

Our experienced team provides guidance throughout the hiring journey.

Our Step-by-Step Process

Experience our streamlined, efficient process for finding your perfect domestic helper

At ESY.HK, we've refined our recruitment process to provide you with a seamless experience from initial consultation to successful placement. Our comprehensive approach ensures you find a helper who perfectly matches your family's unique needs.

1

Initial Consultation

We begin with a comprehensive consultation to understand your specific requirements, preferences, and expectations. This helps us create a profile of your ideal domestic helper, considering factors like experience, skills, personality, and compatibility with your household.

2

Candidate Matching

Using our extensive database of pre-screened domestic helpers, we identify candidates who match your criteria. Each candidate is thoroughly assessed for skills, experience, background, and character to ensure they meet our high standards before being presented to you.

3

Interview Arrangement

We arrange interviews with your shortlisted candidates, either in-person or via video call. Our team can assist with the interview process, providing guidance on questions and helping to assess candidate responses to ensure you make an informed decision.

4

Selection & Documentation

Once you've selected your preferred candidate, we handle all the necessary paperwork, including employment contracts, visa applications, and insurance arrangements. Our team ensures all documentation is compliant with Hong Kong regulations and processed efficiently.

5

Pre-Arrival Preparation

Prior to your helper's arrival, we provide pre-departure orientation to ensure they understand their responsibilities and your expectations. We also guide you on preparing for your helper's arrival, including accommodation arrangements and initial onboarding plans.

6

Arrival & Follow-up Support

We coordinate your helper's arrival in Hong Kong and provide continued support during the initial adjustment period. Our after-placement service includes regular check-ins, mediation if needed, and ongoing advice to ensure a successful employment relationship.

What Makes Our Process Different?

At ESY.HK, we go beyond the standard recruitment process to ensure the best possible match for your home.

1

Extensive Candidate Pool

Our wide network gives you access to a diverse selection of qualified domestic helpers with various skill sets and experiences.

2

Advanced Matching System

Our proprietary matching system analyzes multiple factors to identify candidates who are not just qualified, but truly compatible with your home.

3

Thorough Verification

Every candidate undergoes comprehensive background checks, skill assessments, and reference verifications before joining our database.

4

Digital Efficiency

Our digital platform streamlines the recruitment process, reducing paperwork and saving you valuable time.

5

Personalized Support

Our dedicated account managers provide personalized guidance and support throughout the entire recruitment journey.

6

Long-term Success

Our process doesn't end with placement. We provide ongoing support to ensure a successful long-term employment relationship.

Ready to Find Your Perfect Match?

Let's connect you with the right domestic helper to create a harmonious and supportive home environment.

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